Get In Touch

Talk to Our Liveaboard Concierge

Multilingual team available 7 days a week. Typical WhatsApp response under 30 minutes — email replies within 4 hours during business hours WITA.

Choose Your Preferred Channel

WhatsApp

Fastest channel — typical response under 30 minutes, 7 days a week.

+62 811 3809 193

Email

For detailed inquiries, custom itineraries, and corporate bookings. Reply within 4 hours.

sales@labuanbajoliveaboard.com

Office

Walk-in welcome — we are located steps from the Labuan Bajo harbor, 5 minutes from most town hotels.

Labuan Bajo Harbor, Flores

Hours

Concierge available 13 hours daily. After-hours WhatsApp is still monitored for urgent guest needs.

Daily 08:00 - 21:00 WITA

Booking Policy

Deposit

30% deposit confirms your booking. Balance due 14 days before departure.

Payments

International bank transfer, Visa/Mastercard, PayPal and Wise accepted. IDR or USD invoicing.

Airport Pickup

Complimentary airport-to-harbor pickup for all confirmed bookings. Premium drop-off included.

Date Changes

Free date changes up to 14 days before departure. Subject to vessel availability.

Cancellation Policy

Time Window Refund
30+ days before Full refund minus 4% processing fee
14-29 days 70% refund
7-13 days 50% refund
Within 7 days Non-refundable (force-majeure exceptions apply)
Partnerships

Travel Trade & Partnerships

We work hand-in-hand with travel agencies, hotel concierges, OTAs, MICE planners, and corporate group organisers across Australia, the Gulf, Europe and Southeast Asia. Our trade desk offers transparent commission tiers, seasonal allotment on our most-requested phinisi vessels, and priority pre-booking windows for peak July–September departures — so you can confirm clients with confidence months ahead. Partners receive a dedicated account manager, ready-made media kits with high-resolution vessel imagery, deck plans and itineraries, and net-rate contracting in USD or IDR. Whether you place two honeymoon couples a year or charter full vessels for incentive groups, we will build the arrangement around your business — not a generic affiliate program.
partnerships@labuanbajoliveaboard.com
Real People, Based at the Harbor
Plan With Us

Real People, Based at the Harbor

When you message Labuan Bajo Liveaboard you are not reaching a faceless call-centre on the other side of the world. Our concierge team lives and works in Flores, steps from the harbor where the phinisi fleet moors. They have personally sailed the routes they recommend, know which captain runs the calmest crossing in shoulder season, and can tell you in minutes whether your dates clash with a full moon tide at Manta Point. That proximity changes everything about planning. We can walk down to a vessel and photograph the exact cabin you are considering, confirm a last-minute dietary request with the chef the same afternoon, or rearrange an itinerary around a weather window before it costs you a sunrise at Padar. Most enquiries are answered in under thirty minutes, seven days a week — because the people answering are the same people who will meet you at the airport.
Ready to Set Sail?

Ready to plan your Komodo liveaboard?

Send us a quick WhatsApp — concierge response within 30 minutes.