Multilingual team available 7 days a week. Typical WhatsApp response under 30 minutes — email replies within 4 hours during business hours WITA.
Fastest channel — typical response under 30 minutes, 7 days a week.
+62 811 3809 193
For detailed inquiries, custom itineraries, and corporate bookings. Reply within 4 hours.
sales@labuanbajoliveaboard.com
Walk-in welcome — we are located steps from the Labuan Bajo harbor, 5 minutes from most town hotels.
Labuan Bajo Harbor, Flores
Concierge available 13 hours daily. After-hours WhatsApp is still monitored for urgent guest needs.
Daily 08:00 - 21:00 WITA
30% deposit confirms your booking. Balance due 14 days before departure.
International bank transfer, Visa/Mastercard, PayPal and Wise accepted. IDR or USD invoicing.
Complimentary airport-to-harbor pickup for all confirmed bookings. Premium drop-off included.
Free date changes up to 14 days before departure. Subject to vessel availability.
| Time Window | Refund |
|---|---|
| 30+ days before | Full refund minus 4% processing fee |
| 14-29 days | 70% refund |
| 7-13 days | 50% refund |
| Within 7 days | Non-refundable (force-majeure exceptions apply) |
Send us a quick WhatsApp — concierge response within 30 minutes.